AC
Amanda C

1 reviews | Active since May 2015

30 May 2015, 12:26

TV Licence not cancelled!

I have been struggling to cancel my TV licence for 2 and half years.<br> <br> Just a few name that I have spoken to was Shasha, Paballo en the last person was Avril.<br> And he promised me that he will sort it out. ( Cancel it) That did not happen!!!<br> Phoning them is costing me a lot of money, because you have to hold the line forever.<br> I don't know what to do anymore. What is so difficult to cancel the TV licence?<br> I keep on getting email saying that my account is been given over to \VVM Debt Collectors."<br> <br> And a another thing is"

0
Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply01 Jun 2015, 12:02
Official
Hello cronjea1,

Dear Mrs. Cronje

Your cancellation enquiry dated 30 May 2015 and the TV licence with the number *** in your name refers.

The matter has been referred to the Cancellations Department Supervisor for resolution and response.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER