TV Licence issues

<p>I made debit order arrangements with the SABC 3years ago and every year since then I get a notification that the account is in arrears and has been handed over (without getting in contact with me first). I phoned them a month ago to find out why this issue keep on recurring every year (eventhough I sent all the necessary documents to them AGAIN last year to debit my account). I am still waiting to hear back from them as I want to know what happened to my ID copy and banking details that I sent through to them via email and fax.</p> <p>Also last year I sent through my marriage certificate for them to change my surname and those documents are also missing.</p> <p>Now I have paid the R265 in full already but there is all of a sudden a R365 still outstanding, which I am refusing to pay as I have no information on who this account has been handed over to and that is *******.</p> <p>My next step will be to report them to the Ombudsman cause I am sick and tired of dealing with the same issues every year.</p>