MT
Matshawandile T

1 reviews | Active since Feb 2013

14 Sept 2016, 12:30

TV Licence # ***

<p>I paid my TV licence renewal via EFT on the 7th April 2016 and yet I still receive threatening SMS's and E-mails saying my TV licence is overdue. How can a paid up TV licence be overdue?</p> <p>When I first noticed these SMS and E-mails, I immediately sent proof to confirm that payment was made. I E-mailed SABC twice, on the 8 and 27 June 2016.</p> <p> Receiving these SMS’s and E-mails is greatly annoying to say the least.</p> <p>Recently, I received an SMS saying a letter of demand has been issued on my TV licence number. I just don't get how the SABC work, you threaten people who actually pay while those who don't pay are not threatened. I awaiting you letter of demand and I shall retaliate legally as well since my TV licence is paid up.</p> <p> </p>

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Replies (2)
Sabc Tv Licence
Sabc Tv Licence's reply15 Sept 2016, 10:19
Official

Dear Matshawet,

Your enquiry regarding the allocation of your TV licences payment dated 14 September 2016 refers.

The matter has been referred to our Finance Department Supervisor for investigation, resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES

MT
Matshawandile T's update19 Sept 2016, 09:48
Reviewer Update

Thank you SABC for the speedy resolution of this matter. However, its very unfortunate that we have to resort to forums like these before the issue are resolved. Thank you hellopeter team for this service.