1 reviews | Active since Nov 2014
TV LIC CANCELLED YET BILLED 8 YEARS WHILE ABROAD
I cannot even begin to express my disgust and disbelief at the sheer incompetency of the SABC. I left to go live abroad 2004! At which point I not only sent a fax with a delivered receipt and spoke to several people telephonically to confirm my relocation abroad. I returned 2 years ago to discover I'm getting phone calls to my new number traced with my ID number demanding I pay an outstanding bill accumulated over the past 8 years despite my efforts to cancel this. Try explain this to call centre staff and all you get is bad attitude and a constant 'hey' after every sentence. Now I have to waste my time to get affidavid to explain why I cancelled. I actually have no words at the level of laziness and arrogance!!!! I couldn't care less about our local stations which are utter ******* to watch to start with!
Dear Tash8210,
Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.
Your enquiry has been referred to the Customer Services Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Tash8210,
Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.
Your enquiry has been referred to the Customer Services Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
