NS
Natasha S

1 reviews | Active since Nov 2014

07 Jul 2015, 12:03

TV LIC CANCELLED YET BILLED 8 YEARS WHILE ABROAD

I cannot even begin to express my disgust and disbelief at the sheer incompetency of the SABC. I left to go live abroad 2004! At which point I not only sent a fax with a delivered receipt and spoke to several people telephonically to confirm my relocation abroad. I returned 2 years ago to discover I'm getting phone calls to my new number traced with my ID number demanding I pay an outstanding bill accumulated over the past 8 years despite my efforts to cancel this. Try explain this to call centre staff and all you get is bad attitude and a constant 'hey' after every sentence. Now I have to waste my time to get affidavid to explain why I cancelled. I actually have no words at the level of laziness and arrogance!!!! I couldn't care less about our local stations which are utter ******* to watch to start with!

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply08 Jul 2015, 11:58
Official
Hello Tash8210,

Dear Tash8210,

Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.

Your enquiry has been referred to the Customer Services Manager for resolution and response.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER