TREAT YOUR CUSTOMERS FAIRLY

I tried for how long to get a hold of SABC, my airtime was wasted, I even sent them email and no one got back to me. Now I am receiving SMSes and emails regarding the bill thats in arrears. Last month I spoke to one of them and explained my situation she said it fine I can make the normal payment which I did. So now i receive yet another SMS, called them and told them that im not going to pay the arrears as its not my fault and yet she informed me its okay it will just accumulate every month.

I DO NOT HAVE A PROBLEM PAYING MY YEARLY FEE, they just need to remind their customers on time and not let it accumulate so much arrears and then contact their client, that is actually steeling from their customers.

They need to read up on TCF as that is very big in all companies.

So just to make it clear yet again, they need to do a proper job and not steel from their clients. Some of their clients pays the arrears not knowing of whats right and wrong and its disgusting man.