LA
Libby A

1 reviews | Active since Dec 2010

15 Mar 2017, 10:07

Threatened but impossible to pay!

<p>I am so sick of receiving agressive text messages threatening legal action against me, when I cannot cancel my TV licence AND cannot even make the outstanding payment via the channels you advise.</p> <p>FIRST I tried to make a payment via the debit/credit card option on the PayMyTv website, but the link doesn't work. THEN I tried to set up a debit order, but it never went off on the date I selected. THEN I got the card payment link to work, but after putting in my card details, nothing happened; the page just hangs. Now I've handed over card details and don't know where they've gone to. </p> <p> </p> <p>I insist SABC contact me to sort this out. I want to make the outstanding payment and cancel my TV licence. I don't even use the licence anymore because your offering is so pathetic.</p>

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply17 Mar 2017, 10:37
Official

Dear LibbyAllen,

Your enquiry regarding the payment and cancellation of your TV licence dated 15 March 2017 refers.

The matter has been referred to the Customer Services Manager for a resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES