1 reviews | Active since Jun 2011
This area of the SABC has ********** customer service
I moved homes and have stored my with relatives. I have never before neglected to pay my TV licence. The SABC sent me a notice to pay my licence. I then immediately sent them an email advising that I have not had a TV for the year and felt that i should not pay for the licence. No one bothered to respond to my mail, however the SMS's kept coming onto my mobile phone. I then began to get the threatening calls demanding that I pay the licence. A couple of weeks later I received a call from some 031 number. These guys said they are a legal company, that the SABC has handed me over. I explained to the first 2 people who called me what the situation is. They have not stopped calling, they call at 7am and they call even after 9pm. Surely that is a violation of ones privacy? Dont they have call recordings so that they know which customers have been hounded by them? Should I be paying for a licence when i don't get a service from the SABC? After all this I then got another SMS from SABC informing me of being handed over to collectors (VVM Debt Collectors). I normally dont fuss about such things, but I am not paying for a service I dont enjoy or receive. How come they cant check who is linked on their service like multi-choice? That will save us all the irritation and inconvenience. I have felt very harassed for the past 2 to 3 months
