KF
Kim F
1 reviews | Active since Oct 2013
04 Mar 2016, 10:35
They Refuse to process my Cancellation
I sent through an affidavit and my ID early January 2016 to cancel my TV Licence as I sold my TV. I was informed that the affidavit that I supp**** would not suffice so I completed the one from the SABC, had it certified and submitted it.<br> <br> They again have not accepted my request and are now emailing me weekly for non payment. I DO NOT HAVE A TV and I cancelled this in writing with them twice!<br> <br> Disgusted in this service and the attitude!
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Sabc Tv Licence's replyOfficial
07 Mar 2016, 12:35Hello kimaring,
Dear kimaring,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The matter has been referred to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear kimaring,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The matter has been referred to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Sabc Tv Licence's reply07 Mar 2016, 12:35
Official
Hello kimaring,
Dear kimaring,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The matter has been referred to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear kimaring,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The matter has been referred to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES