SJ
Siroos J

1 reviews | Active since Oct 2013

05 Dec 2016, 11:48

They do not respond to email.

<p>They just do not reply my emails, but when the payment is due, they just send zilion of SMS to remind you the due payment.</p> <p> </p> <p>I sent 4 emails over the past two weeks with no single reply.</p> <p> </p> <p>I have sold my TV and no longer liable to pay the license fee. I think they just do not reply my email to strech it to the due date, so they can charge me for one more year which is not fair.</p> <p> </p> <p>Regards,</p>

0
Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply21 Feb 2017, 11:41
Official

Dear Siroos,

Your TV licences cancellation enquiry has reference.

We sincerely apologise for the late response to your complaint.

The matter has been referred to the Cancellations Department Manager for investigation/resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES