JB
Janine B

1 reviews | Active since Mar 2010

01 Apr 2016, 10:29

Still being billed for incorrect accounts

Last Year on the 31 March 2015 , I have contacted the TV Licence department with regard to an incorrect account we have received for my husband , <br> <br> After phoning them and explaining that my husband has never opened a Tv licence in his life before... they explained that the Tv license was opened in Menlyn Pretoria where a television set was bought , at that time my husband lived in the Free state with his mother. <br> <br> We have also informed them that he is a victim of identity theft as there has been other queries on accounts (clothing , credit) that were opened in the Pretoria area as well and we were requested to send them all the supporting documents . <br> <br> To date we have never we never received a reference number or any feedback from Sabc Tv Licence whatsoever !!! <br> <br> Yesterday (31 March 2016) opening the post box we received another statement for my husband with additional penalties charged. <br> <br> We will not pay this account , as we have informed you well in advance that my husband and I share Tv license under my name.

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply01 Apr 2016, 12:49
Official
Hello Janine24,

Dear Janine24,

Your enquiry dated 1 April 2016 regarding the cancellation of the TV-licence with the number *** has reference.

The matter has been sent to the Cancellations Department for investigation and response.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

TEAM TV-LICENCES