MM
Mbhekeni M
1 reviews | Active since Nov 2012
29 Jan 2015, 17:39
Statement does not disclose payment options !!!!
I got statement from SABC but this statement doesn't show payment options. How do you send statement to clients with no payment options??<br> how am I suppose to know how to pay if you just give me the statement with no bank details to pay to or any information on how to pay???? is this the default type of statement you have or mine was a mistake?
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Replies (1)
Sabc Tv Licence's replyOfficial
30 Jan 2015, 10:49Hello mbheki,
Dear Mr Mqadi
Your enquiry dated 29 January 2015 regarding the statement received with the TV licence number *** in your name has reference.
The matter has been escalated to the Operations Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Warm regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Mqadi
Your enquiry dated 29 January 2015 regarding the statement received with the TV licence number *** in your name has reference.
The matter has been escalated to the Operations Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Warm regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply30 Jan 2015, 10:49
Official
Hello mbheki,
Dear Mr Mqadi
Your enquiry dated 29 January 2015 regarding the statement received with the TV licence number *** in your name has reference.
The matter has been escalated to the Operations Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Warm regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Mqadi
Your enquiry dated 29 January 2015 regarding the statement received with the TV licence number *** in your name has reference.
The matter has been escalated to the Operations Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Warm regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER