1 reviews | Active since May 2015
Sick and tired
I have had enough with TV license and new debt all together.I paid my TV license in full last year December. Then I get my reminder this year and it states I owe the amount I paid and interest... So I refused to pay it.I did what was right as a South African citizen...many people are not paying nothing towards their license... Then I get a phone call from a rude lady from New debt so I told her she got no right to scream at me so then she forwarded me to her supervisor tumelo.. He tells me I must email him proof of payment from December and pay an amount of R450.50 which I feel was unfair because I'm paying interest from the year before....but anyway made the payment on Sunday. Tried to email through to Mr tumelo and the email didn't go through... Now this morning they telling me I must pay R600 and something...now that is ridiculous...the same reason there was a problem is because your whole system in TV license is messed up. You guys are always saying these phone calls are recorded well go back to the 19 the of December of 2015 and see that I spoke to someone who told me how much I owed and made a payment.. SABC provides disgusting services to public of SA that pay TV license
Dear kim0,
Your enquiry dated 19 August 2015 regarding the poor service received and the TV-licence with the number *** refers.
The matter has been referred to the Arrear Accounts Supervisor for investigation and response.
I do apologise for the inconvenience the resolution to this enquiry may have caused you.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear kim0,
Your enquiry dated 19 August 2015 regarding the poor service received and the TV-licence with the number *** refers.
The matter has been referred to the Arrear Accounts Supervisor for investigation and response.
I do apologise for the inconvenience the resolution to this enquiry may have caused you.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
