*********** service

My pensioner mom has been faithfully paying her TV license (account ***) for years without receiving any correspondence from sabc. In January 2025 her TV broke and on 4th February and 25th April an affidavit was sent via email to *** and renewals that she no longer owns a TV set and will not be renewing her license. These emails were sent well in advance of the deadline renewal date but since then she has been receiving smses to renew. She has done the right thing by informing you way in advance so please do the right thing by updating your records accordingly and stop harassing my mother! The incompetence from your side is unacceptable.