1 reviews | Active since Aug 2016

30 Aug 2016, 10:33

Sabctv denys me sending email

<p>Im disgusted at how the call centre staff are giving me, a cripple woman the run around since Oct 2013 up to now August 2016.They say they wont accept my sassa letter and that I have to pay the full tv licence account.They are insensitive, cold+switch their incompetance to say I dont understand, despite them having all my documents.Im really upset.</p>

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply02 Sept 2016, 08:49
Official

Dear vanessa-munsamy,

Your enquiry regarding a Concessionary TV licence dated 30 August 2016 has reference.

The records on your account indicates that your TV licence has been changed to a Concession with the reduced annual tariff of R 74.00. The information which you have provided was sufficient to bring about the changes. Confirmation of your Concessionary TV licence will be sent to you in due course.

For more information please contact Customer Services on ********** or email: Regards,

TEAM TV LICENCES