SABC TV License

I app**** for a TV license as my son wanted to buy a TV he then got a contract oversees never bought a TV. Did you know that even if you do not have a TV and you apply you have to pay the TV license and monthly interest get added. Then you have to pay the entire outstanding amount before you can cancel the TV license.

My husband called a week ago, and the lady was very nice. He cannot remember her name, but she advised that we only have to do an affidavit, and then this can be sorted.

A girl by the name of Maledo called me today. She talked over me and told me to listen, listen, listen repeatedly. She should not be in customer service at all. She has no manners. Even if you get a difficult customer, which I was, I find it ridiculous to pay if you do not have a TV, really!!!!! I advised that I am not rich and am unable to pay the entire amount. She said later you said you were rich, so why do you need to make payment arrangements?

The sms I received advised that I could make payment arrangements. I hope the SABC listens to this call so that hear for themselves. Maledo called me from`***at 14:29 on 28 March 2025. I asked for a statement, which she refused to send to me, and ended up ending the call, by putting the phone down. Maledo should be taken to task.

I called and spoke to Palesa she was great and professional. She advised that payment arrangements were made. Kudos to Palesa.