1 reviews | Active since Jan 2017
SABC TV LICENCE -DUPLICATES MY ACCOUNT, REFUSES TO RESPOND TO MY EMAILS OR CALLS BUT HAND OVER TO ATTORNEY'S
<p>Since 2009, I have been paying for my TV Licence to date. Last year, in June 2016 I received a totally different account, billing me for a seperate TVLicence account. I have since contact the department and was informed by Z Tsholoba to fill in an emailed affidavit. I had prompptly done so. To date, despite various e-mails and telephone calls SABC TV licence division has merely not responded to me follow ups. I received a call from Pritchard & Associates last week, who also could not help me. I am left appalled by the service delivery and bad customer service. Will someone please contact me to reolve this duplicate account. </p>
Dear tshaik,
Your enquiry regarding the cancellation of the duplicate TV licence in your name dated 30 January 2017 refers.
We sincerely apologise for the late response to your complaint.
The records indicates that the duplicate TV licence in your name has been cancelled and the account closed with the information which you have provided.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Dear tshaik,
Your enquiry regarding the cancellation of the duplicate TV licence in your name dated 30 January 2017 refers.
We sincerely apologise for the late response to your complaint.
The records indicates that the duplicate TV licence in your name has been cancelled and the account closed with the information which you have provided.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES