SABC Poor customer service

Hello peter, I had great success last time you helped me with a problem with Vodacom, hope you can help me again. I bought a TV at Game on the 30\12\2020 they checked on the system and said my TV license is R743.75 outstanding although I pay my license with a debit order monthly. As a result I had to pay it to get the TV. I called the SABC. and they said it is because I own a holiday home. I had to make an affidavit stating I don't own a holiday home then they will remove it from my profile and reimburse me. My correspondence at SABC was with Ntombi Maseko. This happened twice so they owe me R1486. I mailed her a few times without any success , trust that you can help me. All supporting documents are available Regards John