SABC Handed Me Over to Debt Collection Despite Proof of Payment

I am absolutely shocked at the incompetence and negligence displayed by SABC TV Licences. On 4 September 2025, I paid my TV licence in full (R265.50). I received an official confirmation from Nedbank with the reference TVLIC_***, clearly confirming that the transaction was successful. Despite this, on 12 September 2025, SABC sent me a “FINAL NOTICE – PRE-HANDOVER” threatening debt collection for the exact same amount I already paid. I immediately responded with proof of payment, yet SABC still proceeded to hand my account over. This is unacceptable. This is harassment. And this is a violation of the Consumer Protection Act. I demand: - Immediate removal of my name from any debt collection agency - Written confirmation that my account is up to date - Removal of any penalties or fees incorrectly added - An explanation for why payments are not being allocated correctly I have provided proof of payment. The error is entirely on SABC’s side, and I expect this to be resolved urgently.