FR
Frans R

1 reviews | Active since Jul 2011

11 Nov 2016, 19:56

SABC DEBIT ORDER

<p>I Paid my licence ref no<span style="color: #222222; font-family: 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif; font-size: 26px; line-height: 41. ********** 741211px; text-align: center; background-color: #ffffff;"> ********** 75 please activate the debit order of R 26 pm like instructed by me in 2015 otherwise there will be no licence payment made 2017</span></p>

0
Replies (9)
Sabc Tv Licence
Sabc Tv Licence's reply14 Nov 2016, 09:33
Official

Dear Mr. Roodt,

Your enquiry regarding the debit order on your TV licence dated 11 November 2016 refers.

The records indicate that your account has an active debit order which was implemented during January of 2015.

Your TV licence is fully paid for your licence year which commences on 1 November 2016 to when it expires on 31 October 2017. This is due to a payment of the full licence which was made on 11 November 2016.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES

Best regards,

FR
Frans R's update14 Nov 2016, 09:55
Reviewer Update

Then could you please explain to me why i had to pay over R 300 if there was a debit order active ?

Sabc Tv Licence
Sabc Tv Licence's reply14 Nov 2016, 11:25
Official

Dear WillemRatte,

We acknowledge receipt of your response regarding the payment.

The records on your account only indicate that a monthly debit order was created of R 28.00 over 12 months.

A TV licence consultant will contact for more clarity on the matter.

Regards,

TEAM TV LICENCES

Best regards,

FR
Frans R's update14 Nov 2016, 11:58
Reviewer Update

12x28= R 336 my TV License would have been paid in full in that case by paying R 28 a month but i had to pay the whole amount R 336 end next year i will not pay my tv license if the debit order is not processed like requested if you deducter R 28 there would not have been an amount outstanding

Sabc Tv Licence
Sabc Tv Licence's reply14 Nov 2016, 12:49
Official

Dear WillemRatte,

Due to the payment of R 336.00 made on 11 November 2016 your TV licence is now in credit with R 71.00. Therefore you will only be liable to pay the difference with your renewal.

Regards,

TEAM TV LICENCES

Best regards,

FR
Frans R's update14 Nov 2016, 13:17
Reviewer Update

I want to pay this thing monthly R 28 i WON'T PAY R 336 AGAIN AT THE END OF NEXT YEAR IN OTHER WORDS 12X R 28 = R 336

Sabc Tv Licence
Sabc Tv Licence's reply14 Nov 2016, 14:07
Official

Dear WillemRatte,

Your response has been noted and a TV Licences consultant will be in contact with you to resolve the matter.

Regards,

TEAM TV LICENCES

Best regards,

FR
Frans R's update09 Mar 2017, 10:40
Reviewer Update

Please activate the debit order as requested

Sabc Tv Licence
Sabc Tv Licence's reply09 Mar 2017, 11:00
Official

Dear WillemRatte,

Your enquiry regarding the reinstatement of your TV licences debit order dated 9 March 2017 refers.

The records on your TV licence indicates that you already have an active debit order. The records also indicates that your TV licence is valid and paid-up to date until 31 October 2017 when it expires.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES

Best regards,