Rude staff

<p>I phoned SABC TV licence becuase I noticed that I my account has gone up to R720 even though I have phoned last year that I moved into a furnished place and I am not using my TV. The man on the phone last year never said anything to me about having to send in documentation. The lady I spoke to on the phone today wanted me to send in affidavits and all kinds of paperwork. I told her why do I need to send this in, when I have no accounts for mnet, dstv or watch sabc? her response to me is "you do not decide what you must send in and if you must pay". I actually could not believe that somebody whould say that to a customer. If I am not using a service why should I have to pay for it? And putting this to one side, I do not think that the staff have a right to speak to customers like that. She was so rude and this made me even crosser. Absolutely disgusting, and didn't resolve anything. </p>