1 reviews | Active since Mar 2017
Refund
<p>I made an error payment to Sabc Tv licence, phoned end of February for a refund.</p> <p>Was advised to send throgh necessary documents which I did the same day and the refunds are only done end of month and the 15th. </p> <p>Today, the 15th I'm told they don't see my email had to resend and now I have to wait for end of the month for a refund.</p> <p>I need that money for other obligation and I want it today as I was told.</p>
Dear SopSim,
Your enquiry regarding your TV licences refund dated 15 March 2017 refers.
The records indicates that your refund application has been submitted to our Finance Department for processing.
The normal refund process will have to be followed which includes the procurement process.
We sincerely apologise for the inconvenience caused especially with your initial request for a refund as the Document Information Process (DIP) system was offline to view your correspondence at the time.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Best regards,
Dear SopSim,
Your enquiry regarding your TV licences refund dated 15 March 2017 refers.
The records indicates that your refund application has been submitted to our Finance Department for processing.
The normal refund process will have to be followed which includes the procurement process.
We sincerely apologise for the inconvenience caused especially with your initial request for a refund as the Document Information Process (DIP) system was offline to view your correspondence at the time.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Best regards,