1 reviews | Active since Oct 2014
Poor Service Delivery
I contacted the call center to resolve the issue on my account as I have paid the account a month ago and I keep receiving messages that my account is overdue.<br> <br> The lady I spoke to told me to phone back on Monday something about not being able to open emails. I told her very nicely that she must understand that its now becoming my problem because the SABC is too useless to update their system at the accounts department and a month later I'm still being harassed and I must phone after them to sort out my account!! Its my time and my money I don't think so.<br> <br> She through the phone down in my ear after telling me its my account I have to sort it out.<br> <br> I will cancel my tv license and no longer pay someones salary in order for them to be rude with me! I don't need a tv.<br>
Dear tash69mellz,
Your enquiry dated 14 April 2016 regarding the poor customer service delivery received and the TV licence with the number *** has reference.
The matter has been referred to the Customer Services Manager for investigation.
Should you require more information in this regard, kindly contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Dear tash69mellz,
Your enquiry dated 14 April 2016 regarding the poor customer service delivery received and the TV licence with the number *** has reference.
The matter has been referred to the Customer Services Manager for investigation.
Should you require more information in this regard, kindly contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
