SS
Suzanne S
1 reviews | Active since Feb 2015
04 Apr 2016, 12:10
Poor response time
still no response from any of my complaints from SABC TV-licensing <br> Charming, but poor response should probably be expected<br> pathetic to say the least
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Sabc Tv Licence's replyOfficial
07 Apr 2016, 09:44Hello Suzaan Steynberg,
Dear Suzaan Steynberg,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The records indicates that an affidavit was e-mailed to you on 15 March 2016 at 7:55am which you needed to complete, certify and return to the SABC. The said document is yet to be received back together with a copy of your bank statement which was also requested.
The matter will receive the necessary attention once the requested information is received back.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear Suzaan Steynberg,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The records indicates that an affidavit was e-mailed to you on 15 March 2016 at 7:55am which you needed to complete, certify and return to the SABC. The said document is yet to be received back together with a copy of your bank statement which was also requested.
The matter will receive the necessary attention once the requested information is received back.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Best regards,
Sabc Tv Licence's reply07 Apr 2016, 09:44
Official
Hello Suzaan Steynberg,
Dear Suzaan Steynberg,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The records indicates that an affidavit was e-mailed to you on 15 March 2016 at 7:55am which you needed to complete, certify and return to the SABC. The said document is yet to be received back together with a copy of your bank statement which was also requested.
The matter will receive the necessary attention once the requested information is received back.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear Suzaan Steynberg,
Your enquiry dated 4 March 2016 regarding the cancellation of the TV-licence with the number *** has reference.
The records indicates that an affidavit was e-mailed to you on 15 March 2016 at 7:55am which you needed to complete, certify and return to the SABC. The said document is yet to be received back together with a copy of your bank statement which was also requested.
The matter will receive the necessary attention once the requested information is received back.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Best regards,