lL
lyndall L

1 reviews | Active since Jul 2015

20 Jul 2015, 14:11

POOR POOR SERVICE

My grandfather past away 22 November 1996, after how many emails and how many phone calls, my grandmother still gets phone calls and threatening letters.<br> what dont you understand?? she have been living with me, she bought a tv and her licence and pays like she is suppose to, but yet you claim debt from my late grandfather and we have submitted the death certificate..<br> what dont you UNDERSTAND??? she is old she receives her sassa money, she pays her tv licence in her name.... please get this sorted ASAP

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply23 Jul 2015, 10:04
Official
Hello LynLal,

Dear LynLal,

Your enquiry regarding the cancellation of the TV-licence in the name of your late grandfather refers.

I have e-mailed you earlier today requesting the TV-licence numbers of both your grandparents in order for the SABC to investigate the matter.

We will proceed with the enquiry once the requesting information is received.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER