SS
Stephan S
1 reviews | Active since May 2015
10 Aug 2015, 18:06
poor admin and wrongly send letters...
I pay my tv licence every month, I never skipped any payments. Now suddenly I am in arrears and received a final reminder.. send that to the people u actually is behind.. I am NOT. call me immediately...sick of this letters send to me wrongly...
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Replies (1)
Sabc Tv Licence's replyOfficial
11 Aug 2015, 16:38Hello stef@34,
Dear stef@34,
Your enquiry dated 10 August 2015 regarding the arrears on the TV-licence with the number *** refers.
The records indicates that the account is paid-up in terms of licence fees until 31 May 2016 when it expires. The balance reflecting on the licence is administration fees which is charged once-off on an annual basis when a licence holder chooses to pay off an account monthly.
Please settle this at your earliest convenience as the balance may incur further penalties if left unpaid.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear stef@34,
Your enquiry dated 10 August 2015 regarding the arrears on the TV-licence with the number *** refers.
The records indicates that the account is paid-up in terms of licence fees until 31 May 2016 when it expires. The balance reflecting on the licence is administration fees which is charged once-off on an annual basis when a licence holder chooses to pay off an account monthly.
Please settle this at your earliest convenience as the balance may incur further penalties if left unpaid.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Best regards,
Sabc Tv Licence's reply11 Aug 2015, 16:38
Official
Hello stef@34,
Dear stef@34,
Your enquiry dated 10 August 2015 regarding the arrears on the TV-licence with the number *** refers.
The records indicates that the account is paid-up in terms of licence fees until 31 May 2016 when it expires. The balance reflecting on the licence is administration fees which is charged once-off on an annual basis when a licence holder chooses to pay off an account monthly.
Please settle this at your earliest convenience as the balance may incur further penalties if left unpaid.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear stef@34,
Your enquiry dated 10 August 2015 regarding the arrears on the TV-licence with the number *** refers.
The records indicates that the account is paid-up in terms of licence fees until 31 May 2016 when it expires. The balance reflecting on the licence is administration fees which is charged once-off on an annual basis when a licence holder chooses to pay off an account monthly.
Please settle this at your earliest convenience as the balance may incur further penalties if left unpaid.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Best regards,