1 reviews | Active since Mar 2012
PLEASE HELP ME
Good day<br> <br> This issue is going on for a few months, I paid my TV license on your website in November 2015 and it shows when I log on your website that the payment is showing but for some reason the call center don't see the payment and I have emailed Edwinah Lottering multiple times to help me but now I don't even get a reply.<br> <br> Even FNB did a letter that state that the money was taken from my credit card but still don't get any feedback from SABC and the interest start to pile up on my account.<br> <br> I am one of those persons that do pay my TV license but then this happens... how can I pay my license at the end of the year if the system fails..... Really hope you can assist me<br> <br> Thanks
Dear Pepler1989,
Your enquiry dated 25 February 2016 regarding the payment made to the TV-licence with the number *** has reference.
The matter has been investigated and we have requested for the said payment to transferred from your TV-licence which is merged/closed to the active TV-licence account in the name of Mr. R Heyneke.
Please note that all payments should be made to the active TV-licence with the number ***. You will also receive your reminders with this TV-licence account number.
Your cellphone number has also been added to the active TV-licence number.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear Pepler1989,
Your enquiry dated 25 February 2016 regarding the payment made to the TV-licence with the number *** has reference.
The matter has been investigated and we have requested for the said payment to transferred from your TV-licence which is merged/closed to the active TV-licence account in the name of Mr. R Heyneke.
Please note that all payments should be made to the active TV-licence with the number ***. You will also receive your reminders with this TV-licence account number.
Your cellphone number has also been added to the active TV-licence number.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES