PAID MY TV LICENCE AND YET I RECEIVE ARREARS.

Good day,<br> My name is Busi Odum, ID number ***Im frustrated by SABC TV licensing department, I have been getting arrears and yet I made payment for my account in December 2015.I contacted their call centres I was required to send the proof of payment, which I have done it 3 times. I was told that my account will be sorted out within seven days today I called am being told that I need to go to the bank and get the bank profile. I used the FNB SABC bank approved account for so many years and I have NEVER experienced this problem.in the meantime getting arrears every month for something I have paid .I'm getting frustrated and I have been chasing this since January 2016.