Paid but not credited.

<p>I paid my licence online in the third of May this year. This is how I have paid every previous year. For some reason, one digit was removed from the reference number, I don't know how this could have happened, but it did. I kept receiving SMSs saying that I hadn't paid. I telephoned them and pointed out missing digit and sent them the attached proofs of payment. They then asked for the bank account number that the funds were paid into. I said that I could not supply this as 'SABC TV Licence Electronic Payments' was listed on my banking website as a public recipient and as such did not divulge the bank account number. They then said I should ask my bank for the account number. I called my bank and they informed me that they could give me no more information than what I already had. I told them this in one of our many telephone conversations.</p> <p>During my last chat with them, the attachments were now deemed to be unlegible. Strange how people I had communicated with previously were able to read them!</p> <p>They still maintain that my TV licence is unpaid and have now threatened legal action.</p> <p>Please insist that they credit the money paid into their bank account to my TV licence and stop hassling me.</p>