TC
Tamarin C

1 reviews | Active since Feb 2015

12 Feb 2015, 14:36

NO WAY OF CANCELLING A TV LICENCE!!

In 2014 I have on numerous occasions tried to cancel my TV licence! <br> <br> I have personally emailed, faxed and spoken to the call centre / SSDA consultants a number of times. TV licence no ***.<br> <br> I have never personally bought a television only inherited a TV from my late Grandfather in 1999. I have since given this TV away to my domestic at the time before relocating to a different province. (Please note at the time I was still trying to cancel my Grandfathers TV licence who has been dead 10 years) I kept mine with no TV knowing that I did not have the energy to fight SABC again so soon.<br> <br> The harassment from SABC started via sms, & calls with SSDA attorneys. This is unacceptable. Why do we as consumers have no power against these attorneys? Their primary objective is to milk poor consumers for more money - nothing else.<br> <br> They tell me that we need to follow procedures which is pay and then cancel.....???? My husband has paid his TV Licence so why pay double?<br> <br> Also, as can be seen from the numerous complaints on HelloPeter, the SABC TV licence department requires investigation. The credit ombudsman and consumer council needs to step in and hold them to account.<br> <br> <br> <br> <br>

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply12 Feb 2015, 16:14
Official
Hello TamACT,

Dear Miss Cacho

Your enquiry dated 12 February 2015 regarding the cancellation of the TV licence with the number *** has reference.

The matter has been forwarded to the Customer Services Manager for resolution and response to you.

Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER