1 reviews | Active since Apr 2012
NO TV AND BEEN CHARGED FOR TV LICENSE
I have reported the matter on 29.04.2015 with regards to the tv licese that SABC is billing for which i explained several times that i do no own a tv and Rudy Swartz keeps on advising that the matter was sent to the cancellation department to be resolved and nothing has been done to date.<br> <br> Today i recieved the below email from SABC<br> \Your licence year runs from 01/07/2015 to30/06/2016 and your licence should therefore be renewed by no later than 30/06/2015. The amount payable on or before this date is R 794.00. "Whcih confirms that SABC TV license is still billing me and not doing anything about this.affidavits has been snt to them and a letter has been written however still fails to resolve this issue. do i need to take this matter further for SABC to resolve this ???"""
Dear Ms Netshifhefhe
Your feedback dated 26 May 2015 regarding the cancellation of the TV-licence with the number *** in your name refers.
Your enquiry has been escalated to the Communications Manager (Acting) for investigation and response.
I view the delay in your enquiry resolution in a serious light and apologise for any inconvenience caused.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Ms Netshifhefhe
Your feedback dated 26 May 2015 regarding the cancellation of the TV-licence with the number *** in your name refers.
Your enquiry has been escalated to the Communications Manager (Acting) for investigation and response.
I view the delay in your enquiry resolution in a serious light and apologise for any inconvenience caused.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
