hB
hannes B

1 reviews | Active since Jun 2015

11 Jun 2015, 18:19

No response from SABC TV license dept

I notified the SABC several times that I wanted to cancel my TV licence in 2013, I used their website to notify them, I am unsure if they received the notification, as I continued to receive threatening e-mails from their lawyers since 2013. Their website did appear to not function properly when I submitted my first notification of cancelling my TV licence. I did send them another notification via their website as well as e-mail them from my e-mail account. I am living in an environment with an updated domestic TV licence since 2013 January. My TV licence was registered and fully paid in 2012. I therefore owe no money to them at all and I would seriously appreciate them to stop sending me threatening e-mails and reminders to pay ridiculous amounts because my TV licence is apparently in arrears. My TV licence was cancelled in 2013 January with a valid reason. My TV was also ****** just a few months after I took out the TV licence.

0
Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply15 Jun 2015, 13:13
Official
Hello hannesdebeer69,

Dear Hannesdebeer69,

Your enquiry dated 11 June 2015 regarding the cancellation of the TV licence with the number *** refers.

The matter has been referred to our Cancellations Department Manager for resolution and response.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER