KO
Kate O
1 reviews | Active since Jul 2014
09 Jun 2015, 14:34
No Invoice
I have had huge troubles with my TV licence. Last year I was taken to the debt collectors as I did not pay. I was assured my address was corrected on the system (yet it is not), yet I have not received an invoice or any proof that I have a TV licence and have once again been handed over. I have submitted request on the SABC website enquirer option and have never heard back from anyone. <br> <br> Not to mention that your online payment portal has never worked for me. <br> <br> Please can I have an invoice, and can someone contact me to change my details, I have also since changed my name- so this might be a useful exercise.
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Replies (1)Sabc Tv Licence's replyOfficial
10 Jun 2015, 14:59Hello kateotto,
Dear Kateotto
Your enquiry dated 9 June 2015 regarding the receipt of an invoice to make payment and the update of your details has reference.
The matter has been referred to our Arrear Accounts Department who will be contacting you regarding this enquiry.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Kateotto
Your enquiry dated 9 June 2015 regarding the receipt of an invoice to make payment and the update of your details has reference.
The matter has been referred to our Arrear Accounts Department who will be contacting you regarding this enquiry.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply10 Jun 2015, 14:59
Official
Hello kateotto,
Dear Kateotto
Your enquiry dated 9 June 2015 regarding the receipt of an invoice to make payment and the update of your details has reference.
The matter has been referred to our Arrear Accounts Department who will be contacting you regarding this enquiry.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Kateotto
Your enquiry dated 9 June 2015 regarding the receipt of an invoice to make payment and the update of your details has reference.
The matter has been referred to our Arrear Accounts Department who will be contacting you regarding this enquiry.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
