****med by SABC tv licence and NuDebt

I have paid my tv licence on the 28th of September 2026 through the link I was sent by NuDebt on behalf of SABC tv licence, my account has not been cleared, I have called NuDebt so my times and I did not get any help, I have called sabc tv licence they always not picking up, I have emailed both companies and still no reply.