NC
Nicolaas C
1 reviews | Active since Feb 2014
23 Mar 2015, 10:05
I paid my TV license on Friday 20 March 15
I paid my private home Tv licence on Friday 20 march 15., of R 265.00 . I paid for this transaction via my Visa Credit Card after clicking on the tv lic. LINK. Well, next thing i received a email and sms from my bank showing the transaction went through TWICE. Is this common practice to charge customers twice. <br> My Tv Lic. no: *** / N G Cloete, The amounts that went of my card is 2x R 265 = R530.00<br> The reference numbers are: ***RUTR and ***LKAC. Please rectify and pay back my R 265.00 This is inconvenient and i will never pay via credit card again. Lesson learnt!!! Rgds Nick ***
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Sabc Tv Licence's replyOfficial
24 Mar 2015, 09:42Hello landrover789,
Dear Mr Cloete
Your enquiry dated 23 March 2015 regarding the double payment made on your TV licence with the number *** has reference.
Thank you for bringing the matter to our attention and for providing the information needed to process your refund.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Cloete
Your enquiry dated 23 March 2015 regarding the double payment made on your TV licence with the number *** has reference.
Thank you for bringing the matter to our attention and for providing the information needed to process your refund.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply24 Mar 2015, 09:42
Official
Hello landrover789,
Dear Mr Cloete
Your enquiry dated 23 March 2015 regarding the double payment made on your TV licence with the number *** has reference.
Thank you for bringing the matter to our attention and for providing the information needed to process your refund.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Cloete
Your enquiry dated 23 March 2015 regarding the double payment made on your TV licence with the number *** has reference.
Thank you for bringing the matter to our attention and for providing the information needed to process your refund.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER