1 reviews | Active since Mar 2015
Hold liable for 2 TV licences one customer
I am a valid TV licence holder since +-2002 .My TV licence number is allocated to my id & home address. I have received statements and electronic correspondence from SABC over the years .all with my TV licence number as reference. On the 4th of February I receive a TV licence account with my details but not my licence number. The document is presented as the 18th statement, and that it is for the renewal period 2014 /2015. I immediately respond via email to [Email Removed] This mail is send on the 4th of Feb 2015.I repeat the same action on the 9th and 11th of March. On the 16th of March I phone *** and a call centre operator begins the torture. According to the SABC I bought a television. Did not show proof of my licence because it seems to be practice then a new licence number was allocated to my id number. \Really I responded can you please in tell me where I bought this alleged television. According to the system it seems that it was done at the post office. Then I made the mistake to try and explain.... Why would any person want two TV licences for one household? What year was this licence issued? 2005
Dear Mr Sutton
Your enquiry dated 17 March 2015 regarding the duplicate TV licence accounts with the numbers *** and *** in your name has reference.
The matter has been forwarded to the Arrear Accounts Department Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mr Sutton
Your enquiry dated 17 March 2015 regarding the duplicate TV licence accounts with the numbers *** and *** in your name has reference.
The matter has been forwarded to the Arrear Accounts Department Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
