Harra*****t and bad attitude

Good day

I keep getting calls to renew my tv licence and make payment.

Every call I get from MBD I always ask for my statement and invoice with account number. For a few months now no one can provide me with this, not even email me the correct licence number so I may make a payment

All I want to do is make a payment with correct reference number as per a statement that I am to be sent. Please may someone assist with this as I am being harassed with phone calls from MBD to make arrangements, my arrangement is to pay when I receive my statement with account number on so I can make correct payment but SABC / MBD continuously fails to do their part except harass me with phone calls.

I keep asking for this and all I get is horrible attitude and no success with my request.

Please may one of the executive committee members contact me with a solution.