JM
Jocelyn M

1 reviews | Active since Nov 2009

11 Feb 2015, 10:23

Harassed for 5 years for cancelled TV license

Greetings,<br> <br> In 2009 I left for Germany and faxed a letter to the SABC canceling my TV license (***).<br> <br> Since 2010 I have sent various emails (I have proof) singing the same song. In desperation I complained via HelloPeter in 2013. VVM attorneys responded and I thought the matter had been resolved. The harassment from SABC started again recently via sms, with new attorneys. This is unacceptable. Why do we as consumers have no power against these attorneys? The primary objective is to milk poor consumers for more money - nothing else.<br> <br> Also, as can be seen from the numerous complaints on HelloPeter, the SABC TV license department requires investigation. The credit ombudsman and consumer council needs to step in and hold them to account.<br> <br>

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Replies (2)
Sabc Tv Licence
Sabc Tv Licence's reply12 Feb 2015, 14:45
Official
Hello JMull,

Dear Ms Muller

Your enquiry dated 11 February 2015 regarding the cancellation of the TV licence with the number *** in your name has reference.

The matter has been escalated to the Customer Services Manager for a resolution and response.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER
JM
Jocelyn M's update03 Jul 2017, 16:21
Reviewer Update

And again, harassment continues! SABC, I do NOT have a television!