HANGING UP ON CALL AND BEING EXTREMELY RUDE

I did a payment to the SABC TV Licence department on the 5th of March 2016.<br> <br> This payment was not allocated to my account even though I sent through proof of payment.<br> <br> The call centre agent i spoke to Shelly said in the worst and rudest manner possible \This is your account and you need tp phone us untill the payment is allocated\" WHY pray do tell should I keep phoning them after I paid if they do not do their job? <br> <br> She hung up on me after I told her that she is rude and that she shouldn't be working with customers.<br> <br> I HONESTLY DO NOT KNOW WHAT TO DO? YOU ASK ME FOR MONEY I PAY IT! NOW YOU WANT ME TO COME AND DO MY OWN PAYMENT ALLOCATION AS WELL?<br> <br> THIS SHELLY LADY SHOULD BE SENT FOR TRAINING AND DISCIPLINED WHO PUTS A CALL DOWN IN A CUSTOMERS EAR???<br> <br> THIS IS EXTREMELY UNPROFESSIONAL AND I AM NOT IMPRESSED!!!!<br> <br> ALLOCATE PAYMENT THAT IS ALL I ASK!"