Gives cheeky feedback/attitude

I just wanted to know from Saajib regarding my inception date with the SABC and when is my renewal date. His comment was that I cannot have that information as I might try to suspend my account with the SABC. I wanted the information because I wanted to purchase a TV and it was said my account is outstanding / arrears. I was confused on the date I took the license out and wanted to confirm with the SABC the date so I can re-calculate and ensure that I do not go into arrears again. Because of this consultant, Saajib, people don't want to call you, maybejust to make an arrangement, or just get some sort of clarification......BAD service attitude, BAD communication skills, Bad experience, and all because of SAAJIB