********** Billing

Hi, Ref: ********** 95 My report is about a wrong billing on my account, which emanated from SABC serving me with a penalty on a bill that was earlier paid based on the account information exposed to me.

I have never missed my payment of my yearly TV license but noticed that i was billed R500 as opposed to my bill of R130-R250 which was what i was used to paying yearly. I noticed this and brought it to their attention and i was told that my bill for last year was not fully paid and after i have disputed it they still refused to respond to me affirmatively. I have even gone to make payments for the year and yet they are still sending me bills of non payment.

This is absolutely an ******ionate process that has been put in place to get money from unsuspecting residents of the country. I have sent several emails explaining that i have duly made my yearly payments and yet they have bluntly refused to reverse the payment. If this is not cleared i will not be held liable as a defaulter on this account.

This is happening because they are unwilling to corroborate my story and make the necessary adjustments.

Please advise.