Fed up of useless finance division

<p>I paid my license in November. I have sent proof of payment through bank and personal email to the TV license department. And everytime I check I get penalised as they will not acknowledge payment.</p> <p>I have sent 6 emails this year to try and rectify this. The phone system is just as useless.</p> <p>I pay my license every year on time but for 3 years running they have *****ed me over and made me pay twice.</p> <p>I don't know why I'm even trying to be a good citizen by paying license if they couldn't care less.</p>