NM
Nestor M

1 reviews | Active since May 2015

26 May 2015, 16:21

FALSE ACCOUNT INFO

I am very disappointed in TV License employees. My account was in arrears and I was given false information that if I make a debt order arrangement they will decrease my account by 50% of which I was to pay for four months.<br> <br> Last time when I queried as to why they are still debiting my account, I was told that it was a payment for the current year. Surprisingly when I called today and spoke to Sihle, I was told that there is no account arrangement showing on the account and my account was never settled in full. All the information I was given was a lie. <br> <br> Very very disappointed in TV License for giving false information for the sake of wanting to clear the account.<br> <br> Nestor<br>

0
Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply02 May 2023, 21:58
Official
Hello singons,

Dear Ms Mbawu

Your enquiry dated 27 May 2015 regarding the \incorrect balance and payment information\" given on the TV licence with the *** in your name has reference.