FAILURE TO FORWARD PAID UP STATEMENT OF TV LICENCE

On 18/3/16 I send an email to [Email Removed] requesting the SABC to email me a statement of my paid up tv licence. NO RESPONSE up until today. On 30/3/16 I followed up with SABC again, spoke to consultant Valentino at the call centre - he told me he will email me a statement. NO RESPONSE up until today. On 11/4/16 I once again phone SABC spoke to consultant K****tso - she told me she will email statement. NO RESPONSE up until today. On13/4/16 I phone again speak to consultant Jeremia - he told me he cannot email statement!<br> What must I do now? Is there some one at SABC that can assist by sending an ordinary statement? SABC is quick to send emails and sms'e threatening you with legal action if you in arrears but cannot even just respond on a simple request! BAD BAD SERVICE! Please get some one to assist me