BS
B S
1 reviews | Active since Jan 2010
16 Apr 2015, 13:27
Failure to communicate ***
I have now corresponded to the SABC TV licence department via e mail 25 times requesting changes with no response to date. How can such a massive company be so ***********. *** do i need to do to get a response re update/changes requested
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Replies (1)Sabc Tv Licence's replyOfficial
17 Apr 2015, 15:51Hello protect,
Dear B Sparke
Your enquiry dated 16 April 2015 regarding the SABC and more in particular the TV licence division's failure to communicate refers.
Please furnish me with the TV licence and/or ID number of the person to whom your enquiry relates to?
The matter will receive our urgent attention once the requested information is received.
Remember to always quote the TV licence and/or ID number when making enquiries.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear B Sparke
Your enquiry dated 16 April 2015 regarding the SABC and more in particular the TV licence division's failure to communicate refers.
Please furnish me with the TV licence and/or ID number of the person to whom your enquiry relates to?
The matter will receive our urgent attention once the requested information is received.
Remember to always quote the TV licence and/or ID number when making enquiries.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply17 Apr 2015, 15:51
Official
Hello protect,
Dear B Sparke
Your enquiry dated 16 April 2015 regarding the SABC and more in particular the TV licence division's failure to communicate refers.
Please furnish me with the TV licence and/or ID number of the person to whom your enquiry relates to?
The matter will receive our urgent attention once the requested information is received.
Remember to always quote the TV licence and/or ID number when making enquiries.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear B Sparke
Your enquiry dated 16 April 2015 regarding the SABC and more in particular the TV licence division's failure to communicate refers.
Please furnish me with the TV licence and/or ID number of the person to whom your enquiry relates to?
The matter will receive our urgent attention once the requested information is received.
Remember to always quote the TV licence and/or ID number when making enquiries.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
