kM
koketso M
1 reviews | Active since Jul 2015
07 Jul 2015, 10:02
failure to cancel my account
I'm so disappointed at the service that sabc tv licence is giving me when I want to cancel my tv licence. I do not have any TV set Since 2013 and I have been trying to cancel my account,last year i sent through an email to cancel but i got no response, last week i sent an email again,but no one is helping. Why cant they just send me the pro forma affidavit so i can cancel,<br> <br> SABC PLEASE SORT THIS OUT AND REFUND ME!!!
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Replies (1)
Sabc Tv Licence's replyOfficial
07 Jul 2015, 12:02Hello koki01,
Dear koki01,
Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.
The matter has been escalated to the Customer Services Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear koki01,
Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.
The matter has been escalated to the Customer Services Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply07 Jul 2015, 12:02
Official
Hello koki01,
Dear koki01,
Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.
The matter has been escalated to the Customer Services Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear koki01,
Your enquiry dated 7 July 2015 regarding the cancellation of the TV-licence with the number *** refers.
The matter has been escalated to the Customer Services Manager for resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER