AL
Angi L

1 reviews | Active since Jul 2017

10 Jul 2017, 08:57

EMAIL FRUSTRATION

<p>Nobody answers the emails sent to ********** NOT EVEN A SERVICE REPLY. This is the cheapest way for me to sort the problem being a pensioneras well as having proof that I have tried (several times) to sort this out.</p> <p>Charging for a period of time I had arranged with SABC for not having a TV, then also not changing to concessionary lisence for a SASSA card holder.</p> <p>Then handing the account over to MBD, and them harassing me via sms, when I called they said to fax an affadavid to everything, which I did, as well as emailed.</p> <p>BUT NO ANSWER FROM SABC OR THEIR SERVICE PROVIDER MBD.</p> <p> </p> <p>Highly frustrated. Highly irratated.</p> <p>And then they wonder why nobody pays! Service is poor, poor poor poor.</p> <p> </p> <p>Please respond to my emails timeously, </p>

0
Replies (5)
Sabc Tv Licence
Sabc Tv Licence's reply18 Jul 2017, 13:01
Official

Dear WhyMeSABC,

Your enquiry regarding the non-response from the SABC and its Service Providers dated 10 July 2017 has reference.

The matter has been referred to our Arrear Accounts Department Supervisor for investigation, resolution and response.

For more information contact Arrear Accounts on *** or email: ***.

Regards,

TEAM TV LICENCES

AL
Angi L's update19 Jul 2017, 06:56
Reviewer Update

Good morning

Matter has been resolved

Susara

Sabc Tv Licence
Sabc Tv Licence's reply19 Jul 2017, 15:08
Official

Dear WhyMeSABC,

We acknowledge receipt of your response.

Regards,

TEAM TV LICENCES

AL
Angi L's update20 Jul 2017, 07:52
Reviewer Update

Good morning

Could you please advise MBD that the account has been paid, as they are sms me to pay the full amount, I have faxed the payment to them with your email.

Kind regards

Susara

Sabc Tv Licence
Sabc Tv Licence's reply24 Jul 2017, 14:26
Official

Dear WhyMeSABC,

All Service Providers have been notified and updated to cease all communication with the licence holder in this regard.

Regards,

TEAM TV LICENCES