do they know what they are doing....
<p>I paid for my TV licence when it was due but I keep getting sms saying my account is overdue and threats that if this is not paid.... I have checked my account on line it says my balance is 0 I have phoned the no on the sms 5 times and still get not joy I have emailed the receipt to the address they give me 5 times and still I am getting these threats from SABC because they do not know what they are going they can not see between systems or even reconcille their systems, I have contacted the accounts manager and they say my account is not in arrears but yet I still get threatening SMS's.... </p>
Dear vickileahy,
Your enquiry regarding your TV licences payment dated 12 July 2017 has reference.
The matter has been referred to our Finance Department for investigation and response.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Dear vickileahy,
Your enquiry regarding your TV licences payment dated 12 July 2017 has reference.
The matter has been referred to our Finance Department for investigation and response.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
I have spoken with the Finance Department many times and they keep confirming that my account has a 0 balance as it was paid on 8 March. I have received another SMS 17/07 stating that you have handed me over to the VVM debt collectors because I have not paid my TV licence, once again it was paid 8 March already and you have been send the payment confirmation on multiple occations. Maybe the Debt collectors are right choice as then eventually you will be able to see the account is paid so you can pay them to verify the account is paid as there does not seem to be anyone working at the TVLIC department
I have spoken with the Finance Department many times and they keep confirming that my account has a 0 balance as it was paid on 8 March. I have received another SMS 17/07 stating that you have handed me over to the VVM debt collectors because I have not paid my TV licence, once again it was paid 8 March already and you have been send the payment confirmation on multiple occations. Maybe the Debt collectors are right choice as then eventually you will be able to see the account is paid so you can pay them to verify the account is paid as there does not seem to be anyone working at the TVLIC department