DISGUSTING SERVICE FROM sabc TV licenses

I have received a rude customer service consultant, who doesn't know how to talk to people. I don't have TV anymore as I have been explaining to SABC TV licenses that I will pay and send an affidavit. I have asked for an email to send it to date. A lady by a name of THOLAKELE SHAMANE as she must learn on how to talk to customers.And we are not same age she must treat people with respect.