Difficulty cancelling license even though all documentation was sent

<p>On the 30th of May I sent the required documentation to the SABC via email. This documentation was based on a previous email I sent in order for me to find out what the proper way of cancelling my license would be since I am moving abroad.</p> <p> </p> <p>On the 7th of May I received a reply from a Valetino Ponsonby asking me to submit an affadavit. This, along with other relevant documents was sent in the original mail.</p> <p> </p> <p>Just in case I made a mistake, I confirmed that all attachments was present in the original request. </p> <p> </p> <p>I was really hoping that if I go through the trouble of getting the correct documentation that the process would be efficient, but it seems that Valetino Ponsonby didn't even bother to check my attachments and simply sent a canned response.</p> <p> </p> <p>Please assist by either accepting the documentation provided, or explaining exactly what was wrong with the documentation sent.</p> <p> </p> <p> </p>