TG
Tracey G

1 reviews | Active since Apr 2013

14 Sept 2016, 11:58

Demanding money after closing my account

<p>I have been bothered by sabc to pay tv licnece since the begining of the year, last year I paid my tv licenc and reuested it tp be closed as my husband have been paying his and I dont see why both of us pay tv licence, I then asked the consultant to close the account and he advised me he did and I will no longer need to pay. I then sent sabc an email advising them of the above and received no responce to my email, just sms that they will hand me over, this is unacceptable as now they seem treaten people for money. I wont fall for this ****</p>

0
Replies (3)
Sabc Tv Licence
Sabc Tv Licence's reply15 Sept 2016, 10:11
Official

Dear Jordo,

Your enquiry regarding the cancellation of your TV licence dated 14 September 2016 refers.

The matter has been referred to the Cancellations Department Supervisor for investigation, resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES

TG
Tracey G's update15 Oct 2016, 14:45
Reviewer Update

Hi,

I have been waiting for your reply over a month, what is taking you people so long? I am receiving smses every time. This is BAD service, who do I need to call to get you in trouble as this is unacceptable.

Sabc Tv Licence
Sabc Tv Licence's reply20 Oct 2016, 12:30
Official

Dear Jordo,

Your follow-up regarding the cancellation of your TV Licences dated 15 October 2016 refers.

The matter has now been escalated to the Customer Services Manager for investigation, resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES